Information on cancellation of regular performances at Wakuwakuza in March, regular performances in February and March, and transfer / refund of Tsuruya special lectures

We would like to express our sincere gratitude for your continued patronage of the 096k Kumamoto Opera Company.
On February 2, we announced the cancellation of the February regular performance and the postponement of the Tsuruya special performance, but subsequent inspections also confirmed several new coronavirus-positive persons and close contacts.Therefore, in consideration of the preparation period such as training after the recovery of the members of the theater company and ticket sales, we will cancel the regular performance at Wakuwakuza in March, and we will inform you again when the prospect of resumption is set.Although we will refrain from activities for the entire theater company, we plan to resume activities with a small number of people from the members of the theater company whose safety has been confirmed.Thank you for your understanding.

"cancel"
・ February regular performance (Wakuwakuza) February XNUMXth (Fri), XNUMXth (Sat), XNUMXth (Fri), XNUMXth (Sat)
・ March regular performance (Wakuwakuza) March XNUMXth (Sat), XNUMXth (Sat), XNUMXst (Mon / holiday), XNUMXth (Sat)
《Postponed》
・ Tsuruya special performance February XNUMXth (Sat) and XNUMXth (Sun) ⇒ April XNUMXth (Fri) and XNUMXth (Sat) will be postponed

▼ Please check the following for refunds and transfers.

[Customers who wish to transfer]
Target performance
Tsuruya Special Performance February XNUMXth (Sat) and XNUMXth (Sun)
Transfer performance schedule
April XNUMXth (Fri) and XNUMXth (Sat)
Transfer method * Common to all purchase methods such as ticket agencies, telephone reservations, and LINE official accounts
Please contact the toll-free number XNUMX-XNUMX-XNUMX (weekdays from XNUMX:XNUMX to XNUMX:XNUMX).
Transfer acceptance period
From February XNUMXth (Friday) to April XNUMXth (Thursday)

* Regarding the transfer of regular performances, we will inform you of the schedule as soon as the performance is about to resume.
　Please keep your ticket in a safe place.

[Customers requesting a refund]
Target performance
・ Tsuruya Special Performance February XNUMXth (Sat) and XNUMXth (Sun)
・ February regular performance (Wakuwakuza) February XNUMXth (Fri), XNUMXth (Sat), XNUMXth (Fri), XNUMXth (Sat)
・ March regular performance (Wakuwakuza) March XNUMXth (Sat), XNUMXth (Sat), XNUMXst (Mon / holiday), XNUMXth (Sat)

Refund method
● Customers purchasing with Lawson tickets
　Please apply for a refund at the Lawson Ministop store where the ticket was issued.
　Click here for refund method

● Customers who purchase at Ticket Pia
　The refund method varies depending on the ticket receipt method and payment method.
　Click here for refund method

● Customers who purchase with the Kumahi Play Guide
　Please apply for a refund at the Kumahi Play Guide store.
　Q: Kumahi Play Guide XNUMX-XNUMX-XNUMX (business hours XNUMX: XNUMX-XNUMX: XNUMX)

● Customers who purchase at the performance venue
We will refund your money, so please send your ticket by "simple registered mail".
Please enclose a memo with the following details as you will need it when making the transfer.
(XNUMX) Customer name and phone number for purchasing tickets
(XNUMX) Desired performance date / number of refunds
(XNUMX) Transfer account number (bank name / branch name / ordinary or current / account number / account name katakana)
* The transfer account will be the account in the name of the person who purchased it.
* Once the details are confirmed, the face value and shipping fee (up to 404 yen) will be transferred to the designated account within 2 weeks.
<Destination> 〒869-1601
2803 Kamishikimi, Takamori-cho, Aso-gun, Kumamoto Artist Village Aso 096-ku Ticket receptionist
Q: Toll-free number XNUMX-XNUMX-XNUMX (weekdays from XNUMX:XNUMX to XNUMX:XNUMX)

● Customers purchasing on LINE
Since refund work will be done by the system, it is necessary to confirm the name, performance schedule, amount, etc.
Please contact the toll-free number XNUMX-XNUMX-XNUMX (weekdays from XNUMX:XNUMX to XNUMX:XNUMX).
* It will take about XNUMX to XNUMX days for the refund procedure.
Refund acceptance period
From February XNUMXth (Friday) to March XNUMXst (Thursday)

We apologize for the inconvenience and thank you for your understanding and cooperation.
　
　
Coamix Inc.
096k Kumamoto Opera Company